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QUALITY POLICY

At BIOTRACE-GROUP LLC, we are dedicated to distributing high-quality laboratory plastic consumables produced by the Ukrainian manufacturer VORWARTS DIAGNOSTIC across European countries. We understand the stringent requirements for product quality and logistics reliability, which is why our operations adhere to European directives and global standards.
VORWARTS DIAGNOSTIC LLC follows the guidelines of an implemented Quality Management System based on the principles of DIN EN ISO 13485 when developing and manufacturing products. Certification under this standard guarantees the highest levels of quality and product safety.
BIOTRACE-GROUP LLC ensures the efficient distribution and logistics of these manufactured products, guided by the Quality Management System in compliance with DIN EN ISO 9001 requirements. This provides a foundation of trust and confidence, assuring that our customers' needs are met with reliability and punctuality.

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OUR PRINCIPLES:

  • Safety & compliance: Our foremost principle is ensuring the safety and compliance of our products and services. We guarantee that our offerings meet the highest standards of safety and quality.

  • Customer satisfaction: Our top priority is to meet and exceed our customers' needs. We strive to eliminate unnecessary hassle and provide seamless, satisfying experiences.

  • Innovation & Improvement: Quality is an ongoing journey. We maintain regular contact with our customers, valuing their feedback and suggestions as the foundation of our continuous improvement efforts. We also prioritize innovation in every aspect of our business, from product development to service delivery. We are dedicated to adopting new technologies and practices to ensure our products and services remain at the forefront of the industry.

  • Sustainability: We are committed to sustainable practices that minimize our environmental impact. Our approach includes using eco-friendly materials, reducing waste, and optimizing our processes to create a positive impact on our planet.